The Pending Retention Challenge for Lenders

Lenders, here is a stat that I ran across that is so scary it’s hard to believe:

“In the midst of record-breaking refinance volume, retention woes persist for mortgage servicers, with the report showing just 18% of all refinancing borrowers being retained post-refinance…” – Black Knight’s July 2020 Mortgage Monitor

Read differently, 82% of homeowners will choose a new person to run their next financing. Wow.

At HomeBinder, we feel the best way to stay connected post-close is a centralized home management platform like HomeBinder. Lenders can give HomeBinder as a gift to clients, which allows them to stay connected when they go for their next financing. With our integrations and new Encompass partnerships, it’s easier than ever to create binders.

If interested in learning more book a demo with us.

Looking forward to connecting with you,

Alec

Lets book a meeting to discuss:

Custom Message

 

The “Custom Message” tab gives you the ability to add a personalized message to all of the┬ámaintenance reminder emails that are sent to your clients, in the ‘Message from your inspector’ section.

You can get pretty creative here! We see inspectors put things in like, links to articles about the housing market, or common maintenance issues in the area. Continue reading “Custom Message”